Refund policy
Return and Refund Policy
Thank you for shopping with Dayna Tinline Designs. Please read our return and refund policy carefully before placing your order.
Change of Mind Returns We do not offer returns or exchanges for change of mind. Please choose carefully before purchasing.
Damaged or Faulty Items If your item arrives damaged or faulty, please contact us within 7 days of receiving your order at hello@daynatinlinedesigns.com with:
- Your order number
- A description of the issue
- Clear photos of the damage or fault
We will assess each case individually and offer a replacement, store credit, or refund where applicable.
Incorrect Items If you receive an incorrect item, please contact us within 7 days of delivery and we will arrange for the correct item to be sent to you at no additional cost.
Non-Returnable Items For hygiene and quality reasons, the following items cannot be returned or exchanged unless faulty:
- Affirmation cards (once opened)
- Teacher Planners (once anything is written in them)
Refund Processing Approved refunds will be processed to your original payment method within 5–10 business days.
Contact Us For any questions regarding your order, please reach out to us at hello@daynatinlinedesigns.com.